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Building a Lean, Best-in-Class Recruiting Call Center

Sunday, February 02, 2020 | 12:00AM EST

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Anthony Abey, a site network CEO, has built a sophisticated centralized phone screening process to maximize patient recruitment. Learn how this tech-savvy executive uses modern call center techniques to screen patients accurately and quickly, giving his sites an enormous recruiting edge.
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Description

Anthony Abey, a site network CEO, has built a sophisticated centralized phone screening process to maximize patient recruitment. Learn how this tech-savvy executive uses modern call center techniques to screen patients accurately and quickly, giving his sites an enormous recruiting edge.

Date:February 02, 2020
Time:12:00 AM EST
Duration:30 min
Speaker: Anthony Abey
Topic: Patient Recruitment
Meet the Speakers

Anthony Abey

Anthony Abey

Learning Objectives
Create a rigorous phone screening process
Set and define roles based on specific skillsets
Use metrics to track results
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